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Phishing and Vishing

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Phishing

Phishing, pronounced "fishing", is the act of falsely claiming to be an established, legitimate business. Phishing is usually accomplished by sending an e-mail or other communication to a person in an attempt to scam that person into providing private information that will be used for Identity Theft or other fraud. The e-mail will direct the person to a fraudulent website where they are asked to update personal information such as passwords, credit card, social security, and bank account numbers that the legitimate business already has. The bogus website is set up only to steal the person's information.

East Wisconsin Savings Bank would never send an e-mail or other correspondence requesting your personal information. We already have all the information we need to take care of your business. If you ever receive one of these e-mails, report it to the Security Department at East Wisconsin Savings Bank. Look up our phone number in your telephone book. DO NOT rely on any phone numbers found in the e-mail to contact us. You cannot trust anything in the e-mail you received.

By not responding to any requests of this nature, you can reduce the threat of Identity Theft and all of the problems that comes with it.

Vishing

Similar to "Phishing" but a less well-known type of scam - "vishing" - is becoming much more prevalent.

Typically, victims of "vishing" receive a call from a recorded voice informing them that their bank account is frozen and also provides a toll-free number to utilize to reinstate the account. When you call that number, you will be asked to verify your personal information. Once you do that, you have provided the criminals with the data they need to steal money from your bank account, or steal your identity. And in the last couple of years vishing attacks have seemed to occur most often over a holiday when the bank is closed and there is no easy way to confirm the validity of the call.

You need to be wary of such calls. If you should receive such a call and they say they're from East Wisconsin Savings Bank, you should:

  • Stop. Do not respond immediately. It is always best to be cautious and slow to respond.
  • Think about why we would be asking for this information.

Remember, no legitimate business would request a customer to verify personal information such as PINs, bank account numbers or SSNs over the phone unless you initiated the contact with the institution using a phone number obtained from the phone book or a bank statement.

  • Call us directly the next business day we're open, and call local law enforcement to report the scam.

Criminals are constantly inventing new techniques, or variations of old ones, to steal personal information. If you are ever in doubt about a request, immediately contact the police and give us a call.

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